Halifax Trader Work Station (TWS)

Optimize your trading speed and efficiency with our trading platform. Trade Stocks, Options and Futures on over 80 markets wordwide, all from a single account.

Benefits

  • A simplified but sophisticated workspace that puts order management, analytics, account monitoring and more at your fingertips.
  • Task-specific trading tools to enhance efficiency for all trading styles, including the ScaleTrader, SpreadTrader, OptionTrader and more.
  • Real-time account balance and activity monitoring, with a real-time margining system that notifies you of margin deficiencies before liquidation becomes necessary.
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TWS STANDALONE

Halifax TWS is designed so that all levels of experienced traders can use it, from beginners to expert,
high volume traders. See the benefits why so many people are using the Halifax TWS.

  • A paper trading account linked to your live account, which allows you to experiment with the full range of TWS features in a simulated environment.

  • Sophisticated, built-in risk management and option pricing applications.

  • Access to stocks, options, futures from one account, worldwide.

  • Tight spreads with a multitude of currency pairs.

  • A powerful, feature-rich trading application with the built-in flexibility to customize your work environment for optimal productivity.

  • View trends using a variety of charting timeframes and indicators.

  • Get advanced risk-management tools to help better manage your trading equity, including trailing stops and parent and contingent orders.

  • Statements are available in HTML or you can downloaded these onto your computer, whenever and where-ever you want.

TWS Video Tutorials

Contract Search

Welcome to the Halifax TWS contract search. This search will allow you to quickly check what products we offer on TWS.

Click on the button to go to Contract Search.

Halifax Trader Work Station - FAQs

Chances are, you'll find the answer in our FAQs. Here are some of the more common questions we get asked:

Software / Platform FAQs

1. How do I apply for a Halifax Trader Work Station account?

To apply for an account, just click on "Open Account" at the bottom of the page and this will put you through to account application page.

2. If I want to download the platform onto the computer, what should I do?

To download the platform, select the option "Platform Download" in the top menu under Platforms. Then, select Trader Work Station on the left hand menu and once there, select the "Windows Download" option or "Mac Download" options to download. Please note you can download this on both a Windows and a Mac computer.

If you want to use the Browser-based version, just click on "Web login" in the top menu and then select "Halifax TWS Web".

3. If I have downloaded the platform on a home computer, can I download it to my work computer?

Yes you can. Simply go back to the download section on the Platform Download page and this should allow you to download the platform on your work computer.

4. I have downloaded the platform, but the platform doesn't run. How come my platform is not working?

Because the platform uses Java, you will need Java installed on your computer for it to run. If you haven't done so already, you can download Java here www.java.com. If it still doesn't work, please contact us via Live Chat or call us on 1300 363 505 (outside Australia +61 2 9241 4321).

5. How do I know if I have the latest version of Trader Work Station? What should I do?

Whenever you start the Halifax TWS, it automatically checks for updates and notifies you when an update is available. You can then choose to update immediately or wait for a more convenient time. However, when the program updates versions, you might have to redownload the latest version. Please check our website for the latest versions.

6. How do I uninstall Halifax Trader Work Station?

For Windows, you can do the following:

1. Go to Start >> Control panel >> Programs and Features.
2. Click on Trader Work Station and click Uninstall.

For Mac, you can do the following:

1. Go to the applications folder.
2. Click on TWS and drag into trash.

7. Why is it that sometimes in the afternoon, I am not receiving any market data?

This is because there is a system reset happening during this time. Market data normally disappears briefly, and will reappear once the system has finished.

8. What are the minimum system requirements?

Please view the system requirements in the downloads section to view the requirements for Windows and Mac.

Trading FAQs

9. I want to see my previous trades, but it doesn't appear in my trades window, what do I do?

The platform allows you to see trades that goes back one week. If you want to see trades that were done yesterday and further back, you will need to view the online statements via Account Management. Simply click on Account Management in Web Login at the top menu and once the page comes up, select Account Management. Login using your live account details. Once you are in, select Activity Statements and generate the report that you want.

10. I add a contract onto my page, and when I close down the platform and reopen it again, it disappears. How do I get this back?

If you added the contract into the portfolio page of Order Management, everytime you shut down and restart the platform, it will disappear. This is because the portfolio page is only meant for your positions, and not like a watchlist. To ensure that the contract remains the next time you load the platform, make sure you add the contract onto another page i.e. Watchlist rather than the Portfolio page.

On the other hand, if you did do this correctly, and when you loaded the platform the contracts were no longer there, you will then need to restore the settings. To do so, go to File >> Restore Settings and find the file that has "tws.(day).xml" where (day) is the previous day i.e. Mon for Monday. This should restore the layout to the way it was.

If this still doesn't work, please contact us via Live Chat or on 1300 363 505 (outside Australia +61 2 9241 4321).

Miscellaneous

11. I believe that I should be a non-professional subscriber, but it shows up as professional. How do I change this?

You will need to login to Account Management by clicking on Web Login in the top menu. Once you have logged in, go to Manage Account >> Trade Configuration >> Subscriber Status and select the option to change to non-professional. Once done, if you go to Market Data Subscriptions, you will notice now that it comes up with "Non-professional" status, then select the data that you need. For further details, please see Account setup guide in User Guides page.

If your account is set up in a trust, and you meet the requirements of a non-professional subscriber, then you will need to fill out the Data Subscription form located in the user guides section and send it back as a scanned copy to helpdesk@halifaxonline.com.au and we will manually switch the subscriber status to non-professional.

12. How do I apply for a demo account?

It's easy! Just click on "Demo Account" at the top of this page, fill in your details, and that's it.

13. How do I apply for a paper trading account?

It's easy! Just log into Account Management using your live details, and once in, go to Manage Account >> Settings >> Paper Trading Account and fill in your details, and that's it. Note your live account will need to be funded before access to paper trading is given.

14. What is the difference between a demo and a paper trading account?

A demo account only displays fake data and is only used to show you what the TWS looks like, whereas the simulation gives you live data with all the functions of the live account to prepare you for live trading.

15. What should I do if I want to deposit or withdraw money?

It's simple. Just click on the Funding option in the top menu and all the details will be listed under Traders Work Station.

16. How long before the money goes into my account?

Depending on your bank, it may take 1-3 business days.

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Halifax Investment Services Pty Ltd (“Halifax”) (AFSL 225 973 | ABN 52 096 980 522) does not invite reliance upon, nor accept responsibility for, the information it provides. Halifax makes every effort to provide a high quality service. However, neither Halifax nor the providers of data on its web site give any assurances, undertakings or warranties concerning the accuracy, completeness or up-to-date nature of the information provided. Halifax recommends that its users seek and confirm financial and market information from another financial or market data source, including professional financial advisers. The use of Halifax online for information and communications with Halifax will not establish a client relationship with the company. Halifax privacy policy is in accordance with Australian privacy laws and can be found on this website www.halifax.com.au.

General Advice Warning: Information provided by Halifax is General Advice only and does not take into account of your objectives, financial situation or needs. Before acting on this General Advice, you should consider the appropriateness of the information having regard to your financial situation and personal circumstances. Halifax recommends investors to obtain professional financial advice and consider all relevant information and material before an investment decision is made. For information and material relating to Halifax's financial services and products, you should read and consider our Financial Services Guide (FSG) and Product Disclosure Statement (PDS) which can be found at www.halifax.com.au or telephone one of Halifax’s representatives on 1300 363 505 or +61 2 9241 4321.

Risk Warning: Contracts for Difference (CFDs) and Margin Foreign Exchange (Forex) are leveraged products and carry a high level of risk and are not suitable for everyone. You can lose substantially more than your initial deposit and you do not own or have any interest in the underlying asset. Any profit or risk estimates in our recommendations are approximations only and do not take into account any commissions or exchange fees. Past performance is not indicative of future performance. Please note that the opinions expressed in this report can change at any time. The Risk Management Policy of the company can be viewed by "clicking here" and provides a brief outline of the core processes for risk management as it applies to trading on various Trading Platforms in particular the Halifax Pro trading platform, if you require more detailed information please contact the operations manager of Halifax before depositing funds and placing a trade.

Testimonials listed by Halifax on our products may not be representative of the experiences of other customers and are no guarantee of future performance of success. Trading in CFDs, Forex and Futures trading involves high risks, with the potential for profits as well as substantial losses and is not suitable for all persons. Halifax suggests that you seek advice from an independent investment or financial professional as to the suitability of this product.

Please be advised that the services and products offered by Halifax Investment Services Pty Ltd are not being offered within the United States and are not offered to U.S. residents. Halifax Investment Services Pty Ltd is not registered with any U.S regulator, including the National Futures Association ("NFA") and the Commodity Futures Trading Commission ("CFTC").